Contact Us
Get in Touch
At Incense Hour, your peace of mind is our priority. Whether it's a product question or order support, our team is here to ensure your experience is seamless.
Email Support
Primary: service@incensehour.com
Secondary: service2@incensehour.com
*We provide two channels to ensure every message is received and handled promptly.
Service Hours
9:00 AM – 1:00 AM (Next Day) | Beijing Time (GMT+8)
We strive to respond to all inquiries within 12 hours.
Contact Information
Company: Shanghai Zennix Technology Co., Ltd.
Studio Address: Room 101J, Building 6, No. 2222 Huancheng Road, Juyuan New Area, Jiading District, Shanghai, 201800, China
Phone: +86 152 0212 8273